IT Support

Let JMOC Solutions provide you with peace of mind when it comes to IT related issues. Contact us for everything from random workstation disconnections and advice on hardware upgrades to entire system outages.

You may in fact have your own IT department, but require additional support and technical knowledge. JMOC Solutions is well-equipped to offer a service that complements your existing infrastructure, providing extra resources when you need them most.

Our team of expert develops a close working relationship with your business, supporting your day-to-day network operations and assisting with ongoing IT planning and development.

Our service is based on the combination of IT Infrastructure Library (ITIL) best practice and corporate quality standards to provide a rock-solid foundation for service management.

Our IT Support Key Benefits

  • Unlimited telephone, remote and onsite support
  • Rapid response and fix times
  • Support for your in-house IT department
  • Complete peace of mind with hassle-free IT support
  • Liaison with third party suppliers
  • Highly trained technical team
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It doesn’t matter if you have an IT Support Contract with us or simply JMOC Solutions our help-desk on an ad-hoc basis, we have you covered. These are examples of the types of things we support:

  • Servers
  • PCs
  • Laptops
  • Mobile Phones
  • Routers
  • Firewalls
  • Internet connections
  • Phone Systems
  • Printers
  • Peripherals
  • Software
Webservices

Web Services

Your organization, large or small, needs a plan for its online presence.  Jmoc Solutions will help you to develop the approach to do this successfully.

  • Design & Development – unique, high quality designs and engaging websites that communicate the right message to your audience.
  • Maintenance – turnkey maintenance packages include site refreshes for content such as updates on events, inventory, promotional sales, trending information and ties to social media.
  • Web Marketing Strategy – services include domain registration, setup of hosting services, search engine optimization, monitoring & reporting and drive traffic to your website via social media tools.
  • Logo Design – Does your business have a professional custom designed logo? That is where it all starts! We can provide the graphical services required so you get the right logo for your business.

IT Consulting

Investment in technology for most businesses can only be justifiable if it is facilitating the delivery of business goals and competitive advantage. Whether your business requires a simple set of upgrades, a redesign of your current systems, or a brand new system implementation, JMOC Solutions can help.

As with most of our other services, JMOC Solutions will first perform an analysis of your existing infrastructure and business requirements. With the findings of our analysis of your environment, and the depth of our expertise, we stand on excellent footing to advise you.

The results of our analysis will allow us to design a cost effective system to handle your business needs. We design from the top down, first learning about the business functionality and then designing the right system for your business.

JMOC Solutions is well-equipped to advise on any of your concerns or requirements, working with you to propose solutions that are in close alignment with your business goals.

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We provide a practical range of IT consultancy services in the following areas:  

Sales

Jmoc Solutions provides Sales services for Servers, PCs, Laptops, Routers, Firewalls, Phone Systems, Printers, Peripherals, Internet connections, Antivirus software and licenses, Microsoft software and licenses., We will collaborate with your team to determine the right software and Hardware for your business based on your product, market, organizational culture.